Flight review: Vistara from New Delhi to Bangkok in Economy

Airline
Vistara
Flight
UK121
Aircraft
Airbus A320neo
Registration
VT-TNU
Class
Economy
Seat
18A
Date
26/07/2022
Flight time
04:00

  Trip to India / Thailand

Lufthansa Paris (CDG)  →  Frankfurt (FRA) A321-200 Economy Class 21/07/2022 Short review - 3.4/5
Lufthansa Frankfurt (FRA)  →  New Delhi (DEL) 747-8 Business Class 21/07/2022
Vistara New Delhi (DEL)  →  Bangkok (BKK) A320neo Economy Class 26/07/2022 Current review
Lufthansa Bangkok (BKK)  →  Munich (MUC) A350-900 Business Class 10/08/2022
Air Dolomiti Munich (MUC)  →  Paris (ORY) E195 Business Class 11/08/2022

Introduction

Hello and welcome to this new Flight review between New Delhi and Bangkok on board Vistara.

I have been following this young and promising airline for several years now, owned 50% by Singapore Airlines and 50% by TATA. It has received many awards, including "India's Best Airline" which it constantly promotes.

I had the choice for this flight between several airlines, including Thai Airways and its Boeing 777, Air India and its 787, and Vistara with its A320neo. It is this last solution that I have chosen, knowing already the product proposed by the two other national airlines and being interested in discovering the real service offered by Vistara.


Delhi Airport

Here I am at the Indira Gandhi Airport in Delhi, in Terminal 3, on the departure floor.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

I head towards the entrance of the building. Identity and ticket controls are carried out in order to enter the terminal.

Flight review: Vistara from New Delhi to Bangkok in Economy

Once inside, I spot the charts with the flights. The check-in will be done at the A counters.

Flight review: Vistara from New Delhi to Bangkok in Economy

I go towards them by crossing the big check-in hall. My first impression of this airport: a really modern, clean, and pleasant hall.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

Beautiful Indian decoration as well.

Flight review: Vistara from New Delhi to Bangkok in Economy

By the way, I notice that the airport is equipped with free Wi-Fi. A good point!

Flight review: Vistara from New Delhi to Bangkok in Economy

I arrive at the Vistara check-in counter. There is a Business Class line, a Premium Economy line, and a Baggage Drop line. No special Economy line, they are optimistic to think that everyone does their Online Check-in!

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

Once registered, the vaccination certificates checked and my boarding pass in hand, I head for the controls.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

First, immigration. A bit waiting, quite fluid.

Then the security. A little messy (Indian style) but it gets done. It is fast.

Flight review: Vistara from New Delhi to Bangkok in Economy

Once the controls are passed, it's time to find something to do during these three hours of waiting.

We pass first by a classic Duty-Free. Very clean, large, not bad of choice where a multitude of salesmen try to reforge you everything and anything.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

Then, we fall into the zone of transit. Really pleasant, clean, and modern. The choice in terms of stores and restaurant is colossal.

Flight review: Vistara from New Delhi to Bangkok in Economy

There is even an aero store with models, some goodies, and... a Boeing 737 simulator! Just that!

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

A look at the signs.

Flight review: Vistara from New Delhi to Bangkok in Economy

I continue in the corridor towards my gate. Still a lot of cafes, restaurants, stores... And a very bright terminal, really beautiful and pleasant.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

I finally arrive at my gate, the 9A.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

I take advantage of the long wait to do some Planespotting around.

An Air India Boeing 787-8 also departing for Bangkok.

Flight review: Vistara from New Delhi to Bangkok in Economy

A Boeing 787-10 of Singapore Airlines parked nearby.

Flight review: Vistara from New Delhi to Bangkok in Economy

An ATR of Alliance Air, a regional subsidiary of Air India, taxiing.

Flight review: Vistara from New Delhi to Bangkok in Economy

A 737 MAX of SpiceJet, coming from Bangkok (definitely!).

Flight review: Vistara from New Delhi to Bangkok in Economy

An IndiGo A321neo taxiing to the runway, an A320neo of the same airline on short final.

Flight review: Vistara from New Delhi to Bangkok in Economy

One of the two 787-9 in the Vistara fleet (at the time of writing).

Flight review: Vistara from New Delhi to Bangkok in Economy

An Indigo A321neo at the push, with a mix of local airlines behind: on the left, Akasa Air (a new Indian airline with only two Boeing 737 MAX), GoFirst, IndiGo, GoFirst in GoAir livery...

Flight review: Vistara from New Delhi to Bangkok in Economy

The presence of obstacles in front of my plane prevents me from taking pictures of it from the terminal.


Boarding

Around 7:30 am, almost an hour before departure, boarding begins. It starts with the passengers seated in Business class. It is then followed by the passengers at the back of the plane and ends with the others.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

Boarding is done quickly, in a pleasant way, and without too much stress.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

We arrive inside the jetway and I can finally admire the Vistara livery! A livery that I find really nice with this juxtaposition of brown-purple and yellow-gold.

Flight review: Vistara from New Delhi to Bangkok in Economy

My aircraft is VT-TNU, a two-and-a-half-year-old Airbus A320-251N.

The fuselage shot is done.

Flight review: Vistara from New Delhi to Bangkok in Economy

Once on board, we are welcomed by the purser.


Cabin and seat

We pass by the Business Class, the Premium Economy Class (yes, a Premium Economy on an A320!) and we arrive finally in Economy Class.

For the record, I should have initially flown Premium Eco. However, the day I booked my ticket, the prices had suddenly gone up and Economy ended up being the same price as Premium. Premium Economy was twice as expensive. So I finally opted for Economy.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

I arrive at my seat, 18A.

Upon arrival on board, a blanket in the airline colors awaits each passenger. Nice attention!

Flight review: Vistara from New Delhi to Bangkok in Economy

The belt is nice, in the airline colors too.

Flight review: Vistara from New Delhi to Bangkok in Economy

An individual USB port is offered at each seat.

Flight review: Vistara from New Delhi to Bangkok in Economy

In the seat pocket, a lot of things! We find a safety card, a sickness bag but also a card presenting the "Vistara World" offer (which we will detail later), and an in-flight magazine. Really nice to see an airline that does not limit itself to the safety card and the sickness bag in this post-Covid period!

Flight review: Vistara from New Delhi to Bangkok in Economy

The seat includes a smartphone holder, handy!

Flight review: Vistara from New Delhi to Bangkok in Economy

I like the finish of the seat, very sober, in leather, with the logo on the headrest.

Flight review: Vistara from New Delhi to Bangkok in Economy

A hook is proposed to attach a jacket for instance.

Flight review: Vistara from New Delhi to Bangkok in Economy

The seat moves back a little, just like on most A320.

Flight review: Vistara from New Delhi to Bangkok in Economy

A big negative point that I notice immediately was the legroom. This one is really bad. My legs are completely blocked by the seat in front, impossible to move them. I'm not the smallest (1m82) but still...

I have a theory about that: Vistara touts its Premium Economy tremendously. But putting a Premium Economy on an A320 (in addition to a Business Class) requires finding advantages. Huge legroom on an A320 is not so feasible, this "extra Premium legroom" is surely possible by reducing the space in Economy. Too bad...

Flight review: Vistara from New Delhi to Bangkok in Economy

Nice view on the left Sharklet painted with the colours of the Indian airline. The parent airline, Singapore Airlines, in the background.

Flight review: Vistara from New Delhi to Bangkok in Economy

The boarding is finished. A beautiful pink lighting reigns in the cabin.

Flight review: Vistara from New Delhi to Bangkok in Economy

Departure

The jetway disconnects. The seatbelt sign is turned on.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

An Ethiopian Airlines Boeing 787 arrives on our left.

Flight review: Vistara from New Delhi to Bangkok in Economy

A stowaway is walking on the wing!

Flight review: Vistara from New Delhi to Bangkok in Economy

The light turns white and the safety demonstration begins.

Flight review: Vistara from New Delhi to Bangkok in Economy

We push back facing northwest.

Flight review: Vistara from New Delhi to Bangkok in Economy

The engines start up and we begin to taxi in stride.

Flight review: Vistara from New Delhi to Bangkok in Economy

We pass in front of an Air India Boeing 787, which just arrived from Paris-CDG.

Flight review: Vistara from New Delhi to Bangkok in Economy

We cross another A320neo of Vistara followed by a British Airways 787.

Flight review: Vistara from New Delhi to Bangkok in Economy

We race the A320 to the runway threshold. This allows us to admire more the beautiful livery!

Flight review: Vistara from New Delhi to Bangkok in Economy

VT-TNE won the race :/ He leaves before us, to Thiruvananthapuram.

After an Air India A320neo at touchdown, we line up on runway 11. Sorry Air India A321…

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

At 08h39 (local time), we take off from Delhi Airport with 15 minutes delay.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

We then pass through a small turbulence zone that we will quickly leave by passing above the clouds.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

In-flight service

About 20 minutes after the take-off, flight attendants start the service.

Flight review: Vistara from New Delhi to Bangkok in Economy

Vistara is not a low-cost airline and offers complimentary catering on board. Two choices are offered: the vegetarian meal and the non-vegetarian one. I opt for the non-vegetarian.

The tray is served; it contains a hot meal (an omelet with potatoes and tomatoes), a roll and butter, a yogurt, a small bottle of water, and a brick of orange juice.

Flight review: Vistara from New Delhi to Bangkok in Economy

Wooden cutlery: nice ecological initiative! Too bad the bread is in a plastic bag...

Flight review: Vistara from New Delhi to Bangkok in Economy

The meal is not excellent at all. It's barely edible. The bread is a bad piece of plastic.

My companion opts for the vegetarian offer. It is rice with… I don't know actually. To have tasted it, his dish was quite good. I will think about converting to a vegetarian for my next flight in India.

Flight review: Vistara from New Delhi to Bangkok in Economy

Flight attendants then pass by with tea and coffee.

As I mentioned, this meal is not exceptional. It's a pity for a country with such good gastronomy to opt for such a... lame meal.

When I flew on Air India three years ago for a domestic flight, they offered much better quality food in Economy Class. Nevertheless, free services for short-haul flights are getting rarer and rarer, especially in the post-Covid period. So I take it more as a semi-bonus than a malus. I'm Still Hungry.


Entertainment

Now that the meal is over, it's time to tell you about "Vistara World".

Flight review: Vistara from New Delhi to Bangkok in Economy

Although Vistara does not have individual screens on board its A320 (it only has them in its A321neo and 787), the airline is offering to all its passengers a free entertainment service accessible from smartphones/tablets/computers. This service, available on a portal accessible by connecting to the "Vistara World" Wi-Fi network, allows passengers to access a range of films, TV series, and music. There is also a section dedicated to children, as well as an in-flight magazine and finally an interactive map to follow the progress of the flight!

Flight review: Vistara from New Delhi to Bangkok in Economy

And that's a real plus! The offer of movies (for example) is quite interesting. There are about a hundred movies in different categories: Indian movies, American movies, comedies, romance, drama, intrigue… In short, very good point for Vistara! Our dear Europeans should take an example for their short and medium flights in twin-aisle...

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

Nevertheless, if Vistara proposes this in-flight entertainment offer, it does not propose Wi-Fi for all that, which is a pity... Probably still for the same problem of absence of Satcom on 320neo due to an imbalance concern.

A quick look in the in-flight magazine.

Flight review: Vistara from New Delhi to Bangkok in Economy

It includes the airline partners...

Flight review: Vistara from New Delhi to Bangkok in Economy

...the current fleet...

Flight review: Vistara from New Delhi to Bangkok in Economy

...and the network. A network that is very interesting for a young airline. It serves three destinations in Europe: Paris, Frankfurt, and London.

Flight review: Vistara from New Delhi to Bangkok in Economy

A beautiful wing view with a very nice Sharklet!

Flight review: Vistara from New Delhi to Bangkok in Economy

We see in the distance the Burmese coast.

Flight review: Vistara from New Delhi to Bangkok in Economy

Many thunderstorms are on our way which often force us to make some detours.

Flight review: Vistara from New Delhi to Bangkok in Economy

Descent and arrival

We start the descent towards Bangkok. The lighting of the cabin adapts consequently.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

There was some nice turbulence on the approach. I thought it was funny but the Indians didn't agree with me!

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

We finally land on runway 19L of the airport of Bangkok Suvarnabhumi at 14h08 (local time), 7 minutes early, after a 4-hour flight.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

We quickly vacate the runway.

Flight review: Vistara from New Delhi to Bangkok in Economy

We pass a 777F of AeroLogic coming from Frankfurt.

Flight review: Vistara from New Delhi to Bangkok in Economy

What a sadness to come across this whole suite of Thai Airways planes parked... From the 747-400 to the A380 to the 777... all in a catastrophic state, the paint dull, barely maintained.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

Behind the "wrecks" can be seen the new airport terminal building, which is scheduled to open in late 2023.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

The 777 AeroLogic passes us again.

Flight review: Vistara from New Delhi to Bangkok in Economy

We cross two A330 of Thai AirAsia, a "neo" and a "ceo".

Flight review: Vistara from New Delhi to Bangkok in Economy

We see a beautiful A330neo of Starlux.

Flight review: Vistara from New Delhi to Bangkok in Economy

And we end up stopping at gate F4.

Flight review: Vistara from New Delhi to Bangkok in Economy

Bangkok Airport

The deboarding takes place afterward.

Flight review: Vistara from New Delhi to Bangkok in Economy

We cross the (long) concourse F to immigration.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

No connecting flight for today.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

In ten minutes, the immigration is passed. We find ourselves at the Baggage Claim.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

The first luggage arrives.

Flight review: Vistara from New Delhi to Bangkok in Economy

After not less than 20 minutes of waiting, the luggage is in our possession and we leave the airport in direction of Bangkok, by taking a cab.

Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy Flight review: Vistara from New Delhi to Bangkok in Economy

Conclusion

Vistara

In conclusion of this Vistara flight between New Delhi and Bangkok, I confess to being a bit mixed. I was idealizing a little too much this airline, owned half by Singapore Airlines. In fact, the crew was nice and helpful. The plane was clean, the cabin quite nice, and the seat equipment was nice. The entertainment offer, for a 4-hour flight in a plane without Wi-Fi, is excellent with Vistara World available for free on phone/tablet/computer. The reinstatement of paper newspapers is also nice. Two black points: the catastrophic legroom and the meal not so tasty. It's a shame. I would still be very interested to try Vistara again in the future, maybe in other classes or to other destinations (Paris with a 787 for example?).

Delhi Airport

Concerning Delhi, the fluidity is correct, the cleanliness irreproachable, the offer of restaurants/shops very good. I was not at an extremely busy time so I did not undergo the controls in the worst conditions. But from what I saw, it's really a "smooth" and nice airport that I would gladly pass through again!

Bangkok Airport

Finally, concerning Bangkok, no worries about the cleanliness. As far as services are concerned, I have too few elements to evaluate them objectively. Concerning the fluidity, it was a bit long at the immigration and luggage. Moreover, I know from experience that this airport is far from being the most fluid in Asia. But today, it was still correct. I must also say that I wasn't there at the worst time.

This was the second Flight review of my trip to Asia. I hope you enjoyed this Flight review as much as I enjoyed making it, and I can't wait to take you with me on the next flight.

Thanks for reading and see you soon ;)


Ratings

4.4/5
Cleanliness
5/5
Accessibility and orientation
4.5/5
Efficiency
4.5/5
Services
4/5
3.2/5
Cabin and comfort
3.3/5
Entertainment
3/5
Food and beverages
2.5/5
Crew
4/5
Cleanliness
5/5
Accessibility and orientation
4.5/5
Efficiency
4.5/5
Services
N/A

Would you also like to make a Flight review?

Flightreviews.net offers everyone the possibility to make Detailed and Short reviews. Anyone who flies, even if he's not an aviation expert, can share his experience on board on Flightreviews.net. Together, let's take passenger experience to the next level.