Review: Air Malta from Malta to Lyon in Business

Airline
Air Malta
Flight
KM454
Aircraft
Airbus A320neo
Registration
9H-NEC
Class
Business
Seat
02A
Date
26/07/2021
Flight time
01:45

  Trip to Malta

Air Malta Lyon (LYS)  →  Malta (MLA) A320neo Business Class 19/07/2021
Air Malta Malta (MLA)  →  Lyon (LYS) A320neo Business Class 26/07/2021 Current review

Introduction

Hello everyone, today we are here at Malta Airport for my return flight to Lyon. So, I will present to you all the stages of my flight aboard the second Airbus A320neo delivered to Air Malta two years ago.


Malta Airport

Here I am, at Malta Airport. It is large, spacious, and very well organized. The only small complaint is the placement of signs imitating flight information panels at a height, which are actually there for advertising. This can be confusing.

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

Once the check-in for my luggage is completed, I head towards the self-service kiosks where I scan my boarding pass.

Review: Air Malta from Malta to Lyon in Business

Malta Airport Lounge

Now I have arrived at the lounge of Malta Airport. It is located directly after the Duty-Free area. It is poorly placed, meaning it is tucked away and almost invisible to passersby. It's quite unfortunate. However, it is open, unlike the lounges at Lyon Airport, which were closed (for unknown reasons).

The lounge is nice, but nothing extraordinary. It is very clean, and the staff is friendly and at your service. The choice of drinks and food is limited due to the current sanitary measures in Malta.

Review: Air Malta from Malta to Lyon in Business

A real positive aspect of this lounge is the view! What can I say? You just have to settle down in one of the four sofas arranged along the windows and enjoy the view. If you want to add some noise to that, you have a magnificent outdoor terrace. It offers a beautiful view with very nice furnishings.

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

Boarding

Now it's time for me to board. I board on the tarmac. We are on time. From the stairs, I was able to take some photos of this beautiful, shiny A320neo.

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

Cabin and seat

I am seating in 2A in Business class. I quickly move to 3A, which is unoccupied, to take some photos for you. The seat is relatively comfortable, although legroom is limited for stretching. There were only four of us in the Business cabin out of 12 available seats. As for the economy cabin, it was about 75% full.

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

The crew gives me a pouch with a mask and hand sanitizer inside.

Review: Air Malta from Malta to Lyon in Business

The cleanliness of the seat is quite decent. The tray tables are clean, as well as the perfectly cleaned windows. I have a great view, especially of the magnificent CFM Leap 1A engine.

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

Take-off

It's time to take off! Let's go fly back to Lyon! Magnificent view of Valletta!

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

Onboard service

And here's my only meal during this flight. The food is excellent. I have no complaints, just bravo! The meal was very fresh and of the day.

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

During this flight, the crew did not lower the screens located on the overhead panel of the aircraft. It's a shame because these small screens show us where we are, how much time is left, etc., providing interesting information. During the cruise, the weather is favorable to us despite some turbulence.

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

Descent and landing

We are now starting our descent to Lyon with somewhat turbulent weather. Nonetheless, the view is still great with those magnificent engines.

And there we are, back again!

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

Unfortunately, the arrival goes badly, very badly. It turns out that our plane arrived 15 minutes early, but the Lyon Airport team was not ready to receive the aircraft. As a result, we waited approximately 25 minutes on board the plane until a bus came to pick us up on the tarmac. It's disappointing to see that it goes wrong every time. Such a pity :(

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

Furthermore, knowing that we disembarked through the rear door, Business passengers are the last to get off. So, I don't see the point of reserving Business tickets with priority to disembark last...

Review: Air Malta from Malta to Lyon in Business Review: Air Malta from Malta to Lyon in Business

Lyon Airport

As usual, Lyon Airport is very disappointing in terms of staff friendliness (especially at Passport Control) and the quality of the facilities.


Conclusion

It was an excellent flight with Air Malta, unfortunately, marred by this disappointing arrival in every sense of the word... The flight was impeccable, and the staff kind, friendly, and helpful. However, as soon as we enter French territory, we notice that our airports have room for improvement by taking examples from others. It's very unfortunate to see this. I would recommend Air Malta Business class to 90%. It is of good quality. The only weakness is the seat configuration. They are not real Business Class seats, just European Business seats and that's regrettable.


Ratings

4.2/5
Cleanliness
5/5
Accessibility and orientation
3.5/5
Efficiency
5/5
Services
4/5
3.6/5
Cabin and comfort
3.3/5
Entertainment
2/5
Food and beverages
5/5
Crew
3.8/5
Cleanliness
4/5
Accessibility and orientation
4.5/5
Efficiency
5/5
Services
N/A

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